FAQ
Shipping
How much is shipping?
We offer free shipping on all Eu orders and a flat rate of $10 for all international orders.
Where can I see my order status?
Easily track your order after purchase regardless of the shipping location. Go to the "Track Your Order" page and fill in your Order number.
When will my order arrive?
We deliver within the continental EU within 2-5 days. Overnight shipping is available on domestic orders. International shipping is available.
Do you ship internationally?
Yes! We ship to continental Europe, North America, and Australia via DHL, Fedex and UPS.
Returns
What is your return policy?
We accept returns within 14 days of the purchase date.
Is your packaging sustainable?
All of our packaging themselves are biodegradable so be sure to dispose of them properly! We also donate 1% of our profits to the ATC Foundation to support rebuilding forests worldwide.
How do I return my product?
Easily contact us with your order number and the item you want to return. We will send you a retour label.
Note: Returns ar paid fully by the customer, €12,95 for EU shipment and €17,95 for International shipments. Excluding €7 import duties.
Frequently asked question
Share details about your shipping policies, item returns, or customer service.
Frequently asked question
Share details about your shipping policies, item returns, or customer service.
Product Care
What is your warranty?
Yes! For 1 years from the date of purchase, we’ll take care of your product if any damage to the material occurs. Simply contact us and we’ll send you a replacement.
Please note: This warranty does not cover lost items, scratches that come with normal wear and tear, improper use or storage of your product, and any modification to your product done by a third party.
Do you use ethically sourced materials?
We are committed to quality products that are manufactured ethically and sustainably. All of our pieces are traceable throughout the supply chain.
We strive to ensure our products contribute to the well-being of people and planet, and our efforts put us on track towards a brighter future.
Discount
Can I use more than one discount code?
Only one discount code can be used per order and cannot be combined with other promotions.
Contact
Still have questions? We're happy to help! Please email us at Lestique.fashion@gmail.com and we will get back to you within 24 hours.
Frequently asked question
Share details about your shipping policies, item returns, or customer service.
Secure transactions
Transactions are handled with bank-grade security.
Simple checkout
Our secure checkout is quick and easy to use.
Get in touch
Have questions? Get in touch with us at any time.